SoSafe reserves complete human risk management for its Ultimate tier. In Fensivo, credential monitoring, custom simulations and the retest come in the core, for every customer from day one.
SoSafe is, by its own claim, the largest European provider of security awareness and human risk management, with a solid grounding in behavioral science and a strength recognized in verified public user reviews. Its real risk features, such as the human risk index and automated interventions, are reserved for its Ultimate tier, and its Sofie copilot is a paid add-on. Fensivo, a human risk management platform built for LATAM, includes the full cycle in the core: credential monitoring, custom simulations and a retest that validates behavior change, with public pricing from USD 6.50 per employee per month.
| Dimension | FensivoRecommended | SoSafe |
|---|---|---|
| Behavior change validation | Retest at three weeks that validates the person learned, with a risk floor if they fail again | Micro-learning after the failure and campaign adaptation; individual validation not published |
| Targeted retest after the failure | Yes: same category and sophistication, different template | Not published |
| Dark web credential monitoring | Included in the core, 24/7 monitoring with automatic response | Not published |
| Contract | Annual, 12 months | Not published |
| Public price of the equivalent offering | From USD 6.50 per employee per month, full cycle included | Not public; the features equivalent to Fensivo's cycle (risk index and automated interventions) exist only in its Ultimate tier |
| Employee minimum | 25 employees | Not published |
| Spanish | Native LATAM, nearly 200 Spanish templates | Site in Peninsular Spanish; e-learning variant not published |
| Regional focus | LATAM, companies of 25 to 500 employees | Europe (self-declared largest in Europe, 9 European offices) |
| Implementation | OAuth with Microsoft 365 and Google Workspace | SSO and provisioning from the Professional tier; Enterprise onboarding as an add-on |
Based on publicly available information for each platform. SoSafe capabilities vary by the plan purchased.
SoSafe organizes its offering into four tiers (Essential, Professional, Premium and Ultimate). According to its own pricing table, the three components of its Human Risk OS, that is the human risk index, the behavior sensors and the intervention hub, are exclusive to the Ultimate tier, described for large enterprises. A mid-sized company on the Professional tier does not get human risk scoring, and Sofie, its AI copilot, is quoted separately as an add-on. That is why the fair comparison against Fensivo is not its Essential tier but Ultimate plus the Sofie add-on: that bundle publishes no price and, even so, does not include targeted retesting or leaked credential monitoring.
In Fensivo there are no risk features reserved for a higher tier. The full cycle (continuous monitoring of leaked credentials, adversarial testing with intelligent matching and training validated with a retest) comes in the core of the product for companies of 25 to 500 employees. Human risk management is the product, not the reward for paying for the most expensive plan.
After a simulation failure, SoSafe directs the user to micro-learning pages that explain the clues they missed, and on Ultimate it offers automated interventions based on the risk profile. What it does not publish is a targeted retest mechanism: a specific re-simulation for the employee who failed that verifies the behavior changed. It does not publish dark web or leaked credential monitoring either.
Fensivo closes that cycle. When someone falls for a simulation, they receive attack-specific microlearning within minutes, and three weeks later the retest arrives: a simulation of the same category and sophistication but with a different template, which validates that they learned the lesson and not that they remembered one email. Peer-reviewed studies (Ho et al., IEEE S&P 2025; Lain et al., IEEE S&P 2022) show that completing training does not by itself predict a reduction in real failures; what demonstrates change is testing the behavior again.
The SoSafe platform supports more than 30 languages, including Spanish, but its Spanish site uses verifiable Peninsular vocabulary, several key pages remain untranslated and it does not state which Spanish variant its e-learning uses. Its nine offices are all in Europe and it publishes no partners in Latin America; its own positioning is the largest European provider.
Fensivo is built natively for LATAM and in Spanish, not translated. The catalog includes nearly 200 Spanish simulation templates that reflect how people actually write and attack in the region. For a Latin American team, the difference between a believable lure and one that sounds dubbed is the difference between measuring real behavior and measuring linguistic strangeness.
Low flexibility to modify content or customize simulations, for example user-specific phishing emails.
System emails frequently flagged as spam by the company's own filters.
Long videos, with no option to skip ahead when restarting a module and no speed control.
Content that becomes repetitive after the first year.
Pricing perceived as relatively high; value for money comes up repeatedly as its weakest point.
Recurring drawbacks paraphrased from verified public user reviews. Praise is abundant too; these are the friction patterns that repeat.
SoSafe's risk index, behavior sensors and interventions are exclusive to its Ultimate tier, designed for large enterprises. In Fensivo, credential monitoring, custom simulations and the retest are the base product for every company of 25 to 500 employees.
SoSafe does not publish a retest targeted at the employee who failed, nor dark web monitoring. Fensivo validates behavior change with a re-simulation at three weeks and detects leaked credentials 24/7, cutting reaction time from months to hours.
SoSafe's Spanish is Peninsular and its pricing requires a quote. Fensivo is built for LATAM, with nearly 200 Spanish templates from the region and public pricing from USD 6.50 per employee per month, with no meetings required to learn the number.
SoSafe is a European awareness platform whose real risk features (human risk index, automated interventions) are reserved for its Ultimate tier. Fensivo includes the full cycle in the core for companies of 25 to 500 employees: credential monitoring, custom simulations and a retest that validates behavior change.
No. Its four tiers only offer a quote request button, with a declining per-user price and add-ons quoted separately, such as Sofie and the compliance packages. Fensivo publishes its pricing: from USD 6.50 per employee per month, on a 12-month annual contract and with no risk features hidden in higher tiers.
SoSafe supports Spanish, but its site uses Spanish from Spain, it does not state a Latin American variant for its e-learning and it publishes no offices or partners in Latin America. Fensivo is built natively for LATAM, with nearly 200 Spanish simulation templates from the region and implementation via OAuth with Microsoft 365 and Google Workspace.
SoSafe is a solid option for European organizations, or those headquartered in the DACH region, that need European compliance content (EU packages, NIS2, United Kingdom), e-learning in dozens of European languages and support close to that time zone. Its grounding in behavioral science is serious, verified public user reviews back it up, and a large enterprise with budget for the Ultimate tier gets a mature human risk management system with ISO 27001 and TISAX certifications and EU hosting. If that is your profile, evaluate it with confidence.
How your team behaves under a real attack is not measured with a premium tier: it is measured with a cycle that watches, tests and tests again.
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